Remote-hands and field engineers
OEM technicians, often at night, often once
Inside the hall
Provable access, rack by rack
In this sector the access record is not an admin artefact. It is part of what you are selling. Cage- and rack-level control, escorted visitors and tamper-evident logs.
Data Centres
Data centre access control and customer audit evidence
Your customers audit you, and access is what they audit
Who is on your sites
Customer and tenant visits
Escorted, ticket-driven, per hall or per cage
Construction and fit-out
Long build-out phases inside a live facility
Auditors and certification bodies
On behalf of your customers
What you are held to
Customer contracts · information security standards
- Access to a customer's hall or cage restricted to named, approved people
- Every visit tied to a reason. A ticket, a work order, an approval
- A full record produced on the customer's timetable
Where it breaks today
- Access is sold per cage but granted per hall, because the access system groups it that way
- Escorted visits are logged on paper at reception and typed up later, or not at all
- Every customer audit becomes a manual export and a week of somebody's life
A prospect asks how you control access to their hall. Today the honest answer is a process document. It should be a screen you can turn around and show them.
Data Centres
Scenario
A customer audit with 48 hours' notice
Your largest tenant is being examined by their own regulator and needs 12 months of physical access evidence for their hall.
The request lands on a Friday
12 months, one hall, every person who entered. With the reason and the approval behind each visit.
Pulled from the record
The history is already in the platform because it was recorded as it happened, per person and per zone.
Each visit carries its reason
The work order or ticket that justified the access is attached to the grant, and therefore is the approver.
Handed over signed
The report exports in a form the tenant can put straight into their own evidence pack.
What changes
- The audit answer moves from days of manual export to minutes of filtering
- No standing access to customer halls, every entry is requested, approved and time-boxed
- The access record becomes something your sales team is happy to show
Questions
Frequently asked questions
Can access be granted per cage instead of per hall?
Yes. Zones are modelled in the governing layer, instead of being inherited from how the access control system happens to group doors. A grant can be scoped to a single cage even where the underlying system groups at hall level.
How quickly can 12 months of access evidence be produced for a tenant?
In minutes, and without a data project. The history is recorded as it happens, per person and per zone, with the approver and the reason attached to each grant. Producing the report means filtering a record that already exists.
Does every visit have to carry a ticket or work order?
It can. Access requests can require a reason. A ticket, a work order or a named approval. That reference stays attached to the grant in the evidence record.
The first step
Start with 1 site and 1 population.
You judge something that runs on your own site. Your access systems and readers stay where they are. If it earns its place, we extend it site by site.
One siteOne populationYour readers stay